Customer Service Representative - State Farm Agent Team Member
Full Time • Winnsboro, TX
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Signing bonus
ROLE DESCRIPTION:
As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries, provide policy information, and resolve issues.
- Assist customers with policy changes and updates.
- Process claims submissions and follow-up with customers.
- Assist with customer retention strategies
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
Compensation: $35,000.00 - $40,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Bo Rester - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Retirement Planning.
- Our office is located in Mt Pleasant TX.
- We currently have 4 team members at our agency.
- We have 50 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none